Importend Service Update! We temporarily stop shipping with Deutsche Post
On April 6, 2020, we temporarily changed our shipping options because of the worldwide disruption caused by the coronavirus pandemic. At that time, Deutsche Post had suspended postal and parcel services to many international destinations, making it necessary for us to temporarily use alternative shipping methods.
Temporary Suspension of Deutsche Post Shipping
As of April 5, 2020, Deutsche Post was no longer accepting postal and parcel shipments to many destinations around the world. Because of these international service restrictions, we temporarily suspended Deutsche Post as a shipping option for affected destinations.
At the time, the suspension was expected to remain in place until further notice. The situation was changing quickly, and international shipping services were being affected by the wider disruption caused by the pandemic.
Please Choose an Alternative Shipping Method
During this temporary period, we asked customers to select one of the other available shipping methods when placing an order.
We understood that these changes could be inconvenient, but they were necessary because postal services and international transportation were being affected beyond our control.
We appreciated our customers’ patience and understanding during this unusual period and continued working to keep orders moving whenever alternative shipping options were available.
Update: September 15, 2020
We are pleased to report that we resumed sending postal items with Deutsche Post on September 15, 2020.
This marked the end of the temporary suspension described in this April 2020 service update.
Thank you for your patience and understanding during this challenging time. Stay healthy!
